Gerlóczy Kávéház
1052 Budapest, Gerlóczy utca 1
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2010-01-03 18:31:10Former Gerloczy regular
Used to go to Gerlozcy at least once a month for breakfast a few years ago while living in Budapest. Came back for the first time in years only to find the servers arrogant, the food terribly salty and no vegetarian items in the menu any longer, and the prices have skyrocketed. Was taking out of town guests out and was really dissapointed with the experience.
2009-10-31 11:35:15Anonymous
For Hermann Blinkhoven:I was waiter in gerloczy.you have to now the waiters dont have any honorar only the tip!we did working 15-16 hours / day only for tip.When you give a tip we have a honorar, you find this ok?
For Anonymus: Would you work every day only for tip 15-16 hours?
For Anonymus: Would you work every day only for tip 15-16 hours?
2009-10-11 09:52:03Hermann Blinkhoven
The location is superb and the outside terrace is, in summer a must go place. The food is adequate even as a rule almost it is too salty. Two things really put me off: the staff tends to be ridiculously aggressive about tipping and occasionally a harpist spoils conversation.
2009-08-07 16:31:17Anonymous
Great venue, OK food and poor service. Slow, rude, inattentive and quite arrogant waiters. Been there several times due to the location but always disappointed by the unfriendly service...note for the manager/owner: good customer service works from the top down, so you need to sort yourself and the culture of the place and then sort your staff out. You can't always blame your staff for the bad service - maybe it's not a good place to work and lacks leadership compared to restaurants where the service is excellent.
2008-09-17 06:50:12rva
A friend and I had dinner at Gerloczy while in Budapest recently and we adored it. The restaurant is lovely, and we loved that there was music played by what looked like a father and son. We are from San Francisco and quite snobby about food, and we both thought the food was delicious. The best was duck with some kind of a blackberry sauce and mounds of mashed potatoes. Yum. The service was excellent in my experience and I'm surprised by the negative reviews. Our waiter was polite and attentive and our food arrived quickly. I'd go back in a heartbeat and will recommend it to anyone I know who visits Budapest.
2008-09-17 06:48:05rva
A friend and I had dinner at Gerloczy while in Budapest recently and we adored it. The restaurant is lovely, and we loved that there was music played by what looked like a father and son. We are from San Francisco and quite snobby about food, and we both thought the food was delicious. The best was duck with some kind of a blackberry sauce and mounds of mashed potatoes. Yum. The service was excellent in my experience and I'm surprised by the negative reviews. Our waiter was polite and attentive and our food arrived quickly. I'd go back in a heartbeat and will recommend it to anyone I know who visits Budapest.
2008-09-04 22:37:51me
Gerloczy is a great cafe, nothing special restaurant. One of the best and most reasonably priced coffees in the city and outside of the four seasons the best croissants and breakfast pastries. If you become a regular there you get great service the type where they make your regular as soon as they see you enter. Omelets are also quite good. Just stay away from the regular dining experience you'll do fine.
2008-09-02 10:38:14A little Irish Leprechaun (local expat)
Was here again the other evening with a friend. I ordered house paté for starter: 1150Ft. Drinks, bread arrived. The paté was excellent and quite generous, so I ordered more bread. When the waiter came with the bill, he also brought the machine: I had to ask him twice for just a minute so that we may consider the bill. I soon saw why he had been so eager we pay. Both the initial portion (unordered) of bread for the paté and the following were charged 400Ft each. For two tiny slices of butter I was charged 200Ft. An unexpected 1200Ft on a bill of c. 6000Ft. When asked, the waiter explained it was homemade bread (do any self-respecting restaurants *not* make their own bread?) and that was the reason for the charge. It was also clear, when asked about the paté, that it doesn't come with anything! I mentioned on a previous occasion I was sure that the bread was not charged with the paté, however the waiter assured me that that could not have happened.
How ridiculous. Just charge 1550/1750Ft for the starter then instead of this mess.
The service is as slow as ever, with four waiters hovering in the doorway, one male stroking another woman's hair and commenting on how sexy it is: we could have walked off with the table and they wouldn't have noticed. At one stage when I asked for the waiter he said "yes please" and stood there for a few seconds, before finally deciding I wasn't going to shout and moved.
I don't think they regard the job as work, nor care that they are the face of the restaurant, and as such, let it down badly. The chefs, as ever, are doing an excellent job and the musicians ensure the atmosphere is lovely. I wonder if they know that the waiters' surly attitude is ruining their work?
How ridiculous. Just charge 1550/1750Ft for the starter then instead of this mess.
The service is as slow as ever, with four waiters hovering in the doorway, one male stroking another woman's hair and commenting on how sexy it is: we could have walked off with the table and they wouldn't have noticed. At one stage when I asked for the waiter he said "yes please" and stood there for a few seconds, before finally deciding I wasn't going to shout and moved.
I don't think they regard the job as work, nor care that they are the face of the restaurant, and as such, let it down badly. The chefs, as ever, are doing an excellent job and the musicians ensure the atmosphere is lovely. I wonder if they know that the waiters' surly attitude is ruining their work?
2008-04-09 08:17:44Brandon
I wonder if we were just unlucky with the service here? We went for lunch and were in a hurry; I explained that we would sit down only if they could bring the food within a certain time, and they said no problem. It was a problem. When I reminded them in the nicest possible way that we were in a hurry, the food finally arrived, but the manners were completely gone (not that they were especially great to begin with). Food was v. nice and the ambiance is really pleasant, as always.
2008-04-07 11:26:40Gerlóczy Kávéház
Overnight at Gerlóczy! We are happily inform you we have opened 17 rooms de lux above the floors of Gerlóczy Café & Restaurant!
The rooms are beautifully equipped with all amenities, and also with Free WiFi and cabel access.
All rooms are 85EUR/ night + 10EUR / night / person. Taxes and a la carte breakfast are included.
For further information please visit www.gerloczy.hu
We look forward receive your opinion and remarks!
The rooms are beautifully equipped with all amenities, and also with Free WiFi and cabel access.
All rooms are 85EUR/ night + 10EUR / night / person. Taxes and a la carte breakfast are included.
For further information please visit www.gerloczy.hu
We look forward receive your opinion and remarks!
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